Microsoft 70-346 Exam

You are the Office 365 administrator for a company. You hire a third-party company to provide Office 365 support. You need to ensure that the third-party company can access the following data:

You are the Office 365 administrator for a company.
You hire a third-party company to provide Office 365 support.
You need to ensure that the third-party company can access the following data:
— current status for each service
— historical data for service health
— outage message and other Office 365 communications for the tenant
— programmatic access to the service health data
What should you do?

  • A. Connect to the Office 365 Security and Compliance Center by using Windows PowerShell commands.
  • B. Grant the third-party company access to the Office 365 Service Communications API.
  • C. Add the users from the third-party company to the Office 365 Service administrator role.
  • D. Grant the third-party company access to the Office 365 Management Activity API.
Answer: Option C.
Explanation: 

The service administrator role gives a user rights to open and handle support requests with Microsoft related to Office 365 services. Service administrators have very limited permissions other than opening and reading support tickets. This role is often coupled with other administrative roles such as Exchange, SharePoint and others to let those administrators follow key details such as service health and new release notices.
References: http://searchexchange.techtarget.com/definition/Microsoft-Office-365-admin-roles

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