Cisco 648-385 Exam

Which two statements correctly describe how Cisco Prime NCS simplifies troubleshooting? (Choose two.)

  • A. It automatically configures a Cisco AnyConnect SSL tunnel, which allows Cisco TAC engineers to connect to malfunctioning devices.
  • B. It enables network operators to open instant messaging conversations with Cisco TAC engineers.
  • C. Cisco Smart Interactions allow network operators to open service requests to Cisco TAC in a controlled manner. Relevant information such as current configuration, last configuration changes, and events can be attached by a single mouse click.
  • D. It can collect crucial information such as associated devices and their current IP address and status based on the user’s name.
Answer: Option C. D.
Explanation: 

No answer description available for this question

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