Cisco 700-260 Exam

Which two statements about telephone support for Cisco Small Business Support Service are true? (Choose two.)

  • A. Local business hours support is available for languages other than English.
  • B. Phone support is limited to English and Spanish.
  • C. 24×7 support is available in all languages.
  • D. 24×7 support is available in English.
  • E. Local business hours support is available for languages other than English and Spanish.
  • F. 24×7 support is available in English and Spanish.
Answer: Option A. D.
Explanation: 

Phone coverage has expanded to 24 hours daily in English (previously business hours only). Install, maintain and make changes to networks and phones during off-hours. Other languages remain local business hours.
Reference: https://supportforums.cisco.com/community/netpro/small-business/sbsupportservice

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