Cisco 700-037 Exam

Which option provides sophisticated and distributed ACD, IVR, CTI, and agent and desktop services in a single server?

  • A. Cisco IP contact Center Express
  • B. Cisco Unified Contact Center Express
  • C. Cisco Unified Customer Voice Portal
  • D. Cisco Unified Contact Center Enterprise
Answer: Option A.
Explanation: 

http://www.cisco.com/en/US/prod/collateral/voicesw/custcosw/ps5693/ps1846/product_data_sheet 09186a008017ffaa.html (third para)

Leave a Reply

Your email address will not be published. Required fields are marked *

Back to top button

Adblock Detected

Please consider supporting us by disabling your ad blocker
error: Alert: Content is protected !!