Cisco 810-440 Exam

Which framework is used to plan influential communication when seeking customer support for action?

  • A. business model canvas
  • B. principled negotiation
  • C. seven elements
  • D. stakeholder analysis matrix
Answer: Option C.
Explanation: 

Business Model Canvas is to define the customer environment, business model, and motivators for change, whereas Seven Elements Framework helps in communicating and negotiating with stakeholders.

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