Cisco 400-051 Exam

Which Cisco IM and Presence service is responsible for logging all IM traffic that passes through the IM and Presence server to an external database for IM compliance?

  • A. Cisco Presence Engine
  • B. Cisco Serviceability Reporter
  • C. Cisco Sync Agent
  • D. Cisco XCP Connection Manager
  • E. Cisco XCP Message Archiver
Answer: Option E.

The Cisco Unified Presence XCP Message Archiver service supports the IM Compliance feature. The IM Compliance feature logs all messages sent to and from the Cisco Unified Presence server, including point-to-point messages, and messages from adhoc (temporary) and permanent chat rooms for the Chat feature. Messages are logged to an external Cisco-supported database.

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