Cisco 400-051 Exam

Which call processing feature overrides the Do Not Disturb settings on a Cisco IP phone?

  • A. park reversion for remotely parked calls by a shared line
  • B. hold reversion
  • C. remotely placed pickup request by a shared line
  • D. pickup notification
  • E. terminating side of a call back
Answer: Option B.
Explanation: 

Hold Reversion and Intercom
Hold reversion and intercom override DND (both options), and the call gets presented normally.
Reference: http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/admin/7_1_2/ccmfeat/fsgd-712-cm/fsdnd.html#wp1072487

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