Cisco 810-440 Exam

Which activity occurs in the loyalty phase of the customer relationship lifecycle?

  • A. Gain credibility with the customer to establish them as an advocate
  • B. Establish yourself as a trusted advisor.
  • C. Continue to effectively develop your relationship with the customer.
  • D. Understand the customer and their critical needs.
Answer: Option B.
Explanation: 

No answer description available for this question

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