Cisco 400-051 Exam

When the Cisco Unified Communications Manager service parameter “Auto Call Pickup Enabled” is selected, which two softkeys on an IP phone connect you to an incoming call? (Choose two.)

  • A. Pickup
  • B. Gpickup
  • C. CallBack
  • D. Select
  • E. Join
Answer: Option A. B.

Pickup softkey is used to receive a call that is ringing in another phone within the same pickup group and Gpickupsoftkey is used to receive calls that are ringing but that phone is another pickup group.

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