Cisco 400-051 Exam

Refer to the exhibit. Assume the B-ACD configuration on a Cisco Unified Communications Manager Express router is operational. Which option describes what will happen to an incoming call that entered the call queue but all members of the hunt group are in Do Not Disturb status?

  • A. The call is forwarded to extension 2120.
  • B. The call is forwarded to extension 2220.
  • C. The call is forwarded to extension 2003.
  • D. The call is disconnected with user busy.
  • E. The call is forwarded to extension 2100.
Answer: Option D.
Explanation: 

Because all members of hunt group are unavailable or activate DnD and incoming queued call will forward to voicemail using the param voice-mail 2220 command.
Reference: http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucme/bacd/configuration/guide/cme40tcl/40bacd.html#wpmkr1105714

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