Cisco 400-051 Exam

Refer to the exhibit. Assume the B-ACD configuration on a Cisco IOS Cisco Unified Communications Manager Express router is operational. What will happen to a new call that enters the call queue when there are already two calls in queue?

  • A. The call will be forwarded to extension 2120.
  • B. The call will be forwarded to extension 2220.
  • C. The call will be forwarded to extension 2003.
  • D. The call will be disconnected with user busy.
  • E. The call will be forwarded to 2100.
Answer: Option C.
Explanation: 

That is because queue over flow is forwarded to 2003 and maximum number of calls in queue is configured as two.

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