Cisco 400-051 Exam

Refer to the exhibit. A customer with Jabber for Windows client reported that when extension 2345678901 is busy or did not answer, new incoming calls to this extension hear Cisco Unity Connection’s generic greeting. The customer expects the forwarded calls to hear the user’s custom greeting as it is working for the first line. What can resolve the problem?

  • A. Check voicemail as the Call Forward Busy and No Answer destination on CUCM
  • B. Add the extension as an alternate extension in Cisco Unity Connection
  • C. Change the Class of Service configuration to accommodate this extension
  • D. This is working as designed because only the first line can be configured with voicemail service
  • E. Change Transfer Rules in Cisco Unity Connection to include this extension
Answer: Option B.

No answer description available for this question

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