Cisco 700-038 Exam

November 2, 2020

The customer satisfaction index is an important business Key Performance Indicator Which building block of the business model references that KPI?
- A. customer segments
- B. key activities
- C. CRM
- D. channels
Answer: Option C.

Explanation:
No answer description available for this question
November 2, 2020

Which two questions represent market trend complexities for considering a new collaboration experience? (Choose two.)
- A. How can we ensure that our employees are making the best use of all this information?
- B. How do you deal with cultural and language differences, not to mention conference callsat all hours?
- C. How can we make sure we and our employees are getting the information we need, when we need it?
- D. How can we manage operational and capital costs in the face of increasing needs from the business?
- E. How can we build customer intimacy when we have so many customers communicatingwith us?
Answer: Option A. D.

Explanation:
No answer description available for this question
November 2, 2020

Which of the following is a reason why it is important to identify and collect business KPIs when designing the Cisco Collaboration Architecture?
- A. to be able to identify the weakest building blocks of the business model and propose Cisco Collaboration Architecture for that building block
- B. to be able to translate features and functionalities of Cisco Collaboration Architecture into benefits for measured KPIs
- C. to be able to understand the customer’s processes, partners, business model, strategy, and vision
- D. to be able to propose how the business model can be improved by using Cisco Collaboration Architecture
Answer: Option B.

Explanation:
No answer description available for this question
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November 2, 2020

Which option represents an implication question?
- A. How many people are involved in the XYZ process?
- B. Do you perceive a business disadvantage due to non-availability and lack in transparency?
- C. How does your workforce’s lack of integration affect time to market for new products?
- D. What would your company gain if you saw an increase in the availability, transparency, and access for employees involved in a workflow process?
Answer: Option C.

Explanation:
No answer description available for this question
November 2, 2020

Which process makes use of the Cisco Installed Base Lifecycle Management (IBLM) initiative and transformative network approach?
- A. a high-level approach in analyzing the existing customer infrastructure
- B. a high-level approach in understanding the customer business model
- C. a detailed approach in understanding the customer business model
- D. a detailed approach in analyzing the existing customer infrastructure
Answer: Option D.

Explanation:
No answer description available for this question
November 2, 2020

Which three options are assessment types for gap analysis? (Choose three)
- A. outsourcing assessments
- B. architectural assessments
- C. operational assessments
- D. business assessments
- E. technology assessments
- F. virtualization assessments
Answer: Option B. C. E.

Explanation:
No answer description available for this question
November 2, 2020

Which two options are business requirements in the public sector vertical market? (Choose two.)
- A. creating rich opportunities for effective collaboration and learning
- B. transforming customer experience
- C. increasing employee productivity
- D. supporting mobile environment
- E. increasing revenue
Answer: Option A. D.

Explanation:
No answer description available for this question
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November 2, 2020

The three-phased approach of preparation, discovery, and proposal is used to deliver true business and technology alignment. Which option belongs to the discovery phase?
- A. services offering and incentives
- B. network architecture vision workshop
- C. 360 health check
- D. architecture roadmap creation and presentation
Answer: Option C.

Explanation:
No answer description available for this question
November 2, 2020

Which two options should you keep in mind when presenting a solution for the business side to the non-IT executives? (Choose two)
- A. They need to know how the collaboration architecture will help achieve their strategicgoals.
- B. They need detailed information about the different layers of the future collaboration architecture.
- C. They need to understand the applications and services that you have embedded in your architectural design.
- D. They need information on how collaboration architecture will be deployed and serviced.
- E. They need to know how the collaboration architecture will provide benefits and supporttheir operational business.
Answer: Option A. E.

Explanation:
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November 2, 2020

How can the Cisco collaboration services layer of Cisco Collaboration Architecture help managers to measure KPIs?
- A. The Cisco collaboration services layer is a standalone element of Cisco Collaboration Architecture and delivers services that directly improve business KPIs
- B. Cisco collaboration services and infrastructure layers compose Cisco Collaboration Architecture that improves technical KPIs.
- C. The Cisco collaboration services layer delivers additional performance information to demonstrate increased business performance.
- D. Conferencing, IP communications, telepresence, and other Cisco collaboration services deliver additional information to show the increased business performance.
Answer: Option C.

Explanation:
No answer description available for this question

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